Dashboard Overview
Carrier applications, approvals, and pending review activity.
Pending Carrier Work
Select a carrier to reviewSend Carrier Invite
Uses the registered authority emailCurrent Carriers
Approved carriers in this tenant databasePending Carriers
Awaiting update approval or manual approvalIncomplete Packets
Started packets blocked by DOT email verification or missing required documentsDNU Carriers
Tenant DO NOT USE carriersReview Snapshot
Premium Monitoring
Insurance expiration and COI updatesInsurance monitoring for this carrier.
Audit Trail
COI Exceptions
Only COIs that need user review appear hereVerified COIs update automatically. Exceptions appear below only when Verify needs help.
Tenant Import Management
DNU records, existing carrier database, and factoring lists owned by this tenantImport Help
Accepted pasted CSV headersDNU CSV
status,severity,reason,dotNumber,mcNumber,legalName,email,phone,address
Existing Carrier Database CSV
status,dotNumber,mcNumber,legalName,email,phone,address
Factoring CSV
companyName
DNU List Quick Add
Add one carrier by DOT or MCDNU CSV Import
Tenant-owned DO NOT USE records onlyExisting Carrier Database Import
Approved/current carrier profiles for this tenantFactoring Company CSV Import
Upload or paste one company per line, or a CSV with companyNameImport History
Tenant audit trailRestore Import Version
Admin rollback pointsCarrier Identity
Submitted fieldsContacts
Verification requiredDOT Email 2FA
Verification statusFMCSA Authority Snapshot
Normalized sourceRequired Documents
Status and exceptionsCarrier Update Requests
Post-onboarding changes requiring reviewPayment Method
Direct pay or factoringPayment Review
NOA and remit-to checksPayment Changes
Carrier-submitted changesInsurance Compliance
Coverage, limits, and expiration statusEquipment
Units and capabilityELD Provider
Connection readinessStarts an internal ELD/tracking connection request so carrier readiness can be verified before dispatch.
Drivers
Driver contacts and photo upload statusPreferred Lanes
Future loadboard targetingCompliance Review
Decision workspaceApplication Summary
Select a carrier to review its application summary.
- Pending selected carrier snapshot.
Advanced Review Tools
Reviewer Note
Risk Flag
Correction Request
Reviewer Notes
Internal onlyRisk Flags
Open issuesProvider Registry
TMS, ELD, and tracking targetsAdapter Contracts
Built for future leasingProduction Readiness
Deployment checklistDatabase Migration
Azure SQL planCompany Settings
Tenant, branding, approval, integrations, and notificationsBrand And Portal
Carrier Agreement
VIEWDIA uses the built-in field map. Future tenants can use a consistent PDF template and field map.
Approval Controls
Escalation
TMS
ELD
Tracking
SMS
Notifications
Slack notifications are live when enabled and a webhook is configured. How to create a Slack webhook
DOT Email Exceptions
Carrier-specific manual override when FMCSA email is unavailable but VIEWDIA approves manual review.
Document Validation
System-wide auto-review controlsRule Framework
Starter policy controlsCarrier Score Settings
Admin-only scoring modelHard Stops
Blockers and override rulesScore Categories
100-point model, higher is betterManual Deductions
Fraud and verification exceptionsScore Bands
Review thresholdsDriver Photo Requirements
Mobile upload requests for drivers and equipment photosIntegration Setup Help
Tenant-owned connection guidanceTMS
Choose the provider, enter the API base URL, and store the API key or OAuth credentials as a secret reference. Test carrier lookup before enabling carrier create/update.
ELD
Use provider OAuth/API credentials and a consent callback URL. Test that a connection request can be created and that connection status can be checked.
Tracking
Store provider credentials and webhook secrets as tenant secrets. Test visibility readiness before using the provider for dispatch decisions.
SMS
For RingCentral, configure client ID, client secret, JWT or OAuth credential, and sender number. Test with an internal phone before sending carrier/driver texts.
For Microsoft Graph, configure tenant ID, client ID, client secret reference, and shared mailbox. The mailbox must be allowed to send carrier OTPs and notifications.
Slack
Create a Slack app in the tenant workspace, open Incoming Webhooks, turn webhooks on, then add a new webhook to the channel that should receive packet notifications. Copy the URL that starts with https://hooks.slack.com/services/ and paste it into Settings.