LogicBridge Admin

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Dashboard Overview

Carrier applications, approvals, and pending review activity.

Approved Today 0
Pending Review 0
DNU Today 0

Pending Carrier Work

Select a carrier to review

Send Carrier Invite

Uses the registered authority email
Invite Status Enter DOT or MC to send the packet invite to the FMCSA registered email.

Current Carriers

Approved carriers in this tenant database

Pending Carriers

Awaiting update approval or manual approval

Incomplete Packets

Started packets blocked by DOT email verification or missing required documents

DNU Carriers

Tenant DO NOT USE carriers

Review Snapshot

Review Status Review
Score 63
Authority Active

Premium Monitoring

Insurance expiration and COI updates

Insurance monitoring for this carrier.

Status Select a carrier to view monitoring status.
Audit Trail
    Monitored Carriers 0
    Expired COIs 0
    Expiring In 30 Days 0
    Needs Review 0

    COI Exceptions

    Only COIs that need user review appear here

    Verified COIs update automatically. Exceptions appear below only when Verify needs help.

    Tenant Import Management

    DNU records, existing carrier database, and factoring lists owned by this tenant
    Shared Fraud Intelligence Cross-tenant signals are anonymized and do not expose other tenant records.

    Import Help

    Accepted pasted CSV headers

    DNU CSV

    status,severity,reason,dotNumber,mcNumber,legalName,email,phone,address

    Existing Carrier Database CSV

    status,dotNumber,mcNumber,legalName,email,phone,address

    Factoring CSV

    companyName

    DNU List Quick Add

    Add one carrier by DOT or MC
    DNU Status No quick DNU action submitted.

    DNU CSV Import

    Tenant-owned DO NOT USE records only

    Existing Carrier Database Import

    Approved/current carrier profiles for this tenant

    Factoring Company CSV Import

    Upload or paste one company per line, or a CSV with companyName
    Import Validation Preview import data before saving.

    Import History

    Tenant audit trail

    Restore Import Version

    Admin rollback points
    Rollback Behavior Restoring a version replaces tenant-owned DNU imports, existing carrier imports, and factoring companies. System records and other tenants are not changed.

    Carrier Identity

    Submitted fields

    Contacts

    Verification required

    DOT Email 2FA

    Verification status

    FMCSA Authority Snapshot

    Normalized source

    Required Documents

    Status and exceptions

    Carrier Update Requests

    Post-onboarding changes requiring review

    Payment Method

    Direct pay or factoring

    Payment Review

    NOA and remit-to checks

    Payment Changes

    Carrier-submitted changes

    Insurance Compliance

    Coverage, limits, and expiration status

    Equipment

    Units and capability

    ELD Provider

    Connection readiness

    Starts an internal ELD/tracking connection request so carrier readiness can be verified before dispatch.

    Drivers

    Driver contacts and photo upload status

    Preferred Lanes

    Future loadboard targeting

    Compliance Review

    Decision workspace

    Application Summary

    Select a carrier to review its application summary.

    Watchlist Screening
    • Pending selected carrier snapshot.
    TMS Status Not Sent
    Advanced Review Tools

    Reviewer Note

    Risk Flag

    Correction Request

    Reviewer Notes

    Internal only

    Risk Flags

    Open issues

    Provider Registry

    TMS, ELD, and tracking targets

    Adapter Contracts

    Built for future leasing

    Production Readiness

    Deployment checklist

    Database Migration

    Azure SQL plan

    Company Settings

    Tenant, branding, approval, integrations, and notifications

    Brand And Portal

    Tenant logo preview
    Review The Carrier Experience Opens this tenant's preview without creating carrier records.
    Open Carrier Preview

    Carrier Agreement

    Agreement signature preview

    VIEWDIA uses the built-in field map. Future tenants can use a consistent PDF template and field map.

    Approval Controls

    Escalation

    TMS

    TMS Connection Status Save provider settings, then test the configured TMS connection.

    ELD

    Tracking

    SMS

    Email

    Notifications

    Slack notifications are live when enabled and a webhook is configured. How to create a Slack webhook

    Premium Monitoring

    Controls COI expiration monitoring, renewal requests, incoming COI review, authority refreshes, and TMS update behavior for premium tenants.

    Premium Alerts

    Review Rules

    DOT Email Exceptions

    Carrier-specific manual override when FMCSA email is unavailable but VIEWDIA approves manual review.

    Exception Status No DOT email exception submitted.

    Document Validation

    System-wide auto-review controls

    Rule Framework

    Starter policy controls

    Carrier Score Settings

    Admin-only scoring model

    Hard Stops

    Blockers and override rules

    Score Categories

    100-point model, higher is better

    Manual Deductions

    Fraud and verification exceptions

    Score Bands

    Review thresholds

    Driver Photo Requirements

    Mobile upload requests for drivers and equipment photos
    When a carrier adds a driver, the system can create a 12-hour upload link. If the setup contact is the driver, photos can be uploaded inside the packet instead.

    Integration Setup Help

    Tenant-owned connection guidance

    TMS

    Choose the provider, enter the API base URL, and store the API key or OAuth credentials as a secret reference. Test carrier lookup before enabling carrier create/update.

    ELD

    Use provider OAuth/API credentials and a consent callback URL. Test that a connection request can be created and that connection status can be checked.

    Tracking

    Store provider credentials and webhook secrets as tenant secrets. Test visibility readiness before using the provider for dispatch decisions.

    SMS

    For RingCentral, configure client ID, client secret, JWT or OAuth credential, and sender number. Test with an internal phone before sending carrier/driver texts.

    Email

    For Microsoft Graph, configure tenant ID, client ID, client secret reference, and shared mailbox. The mailbox must be allowed to send carrier OTPs and notifications.

    Slack

    Create a Slack app in the tenant workspace, open Incoming Webhooks, turn webhooks on, then add a new webhook to the channel that should receive packet notifications. Copy the URL that starts with https://hooks.slack.com/services/ and paste it into Settings.

    Slack incoming webhook instructions

    Credential Handling

    SaaS security pattern
    Do not store raw API keys in SQL Store raw credentials in Azure Key Vault or App Service Key Vault references. SQL should store provider metadata and secret reference names only.
    required
    Show status, not secrets Admin users should see configured status, last updated, last tested, and test result. Saved secrets should not be displayed again.
    required
    One tenant, one connection scope Provider credentials must be tenant-scoped so VIEWDIA data and future customer data stay separated.
    required

    Production Launch Checklist

    VIEWDIA go-live items
    DomainBind `carriers.viewdia.com` in Azure App Service and confirm TLS.
    you
    DatabaseRun production with Azure SQL configured as the source of truth.
    required
    DocumentsUse private Azure Blob storage with 30-day retention for packet files.
    required
    IdentityReplace preview admin users with Microsoft Entra login and role checks.
    required
    Demo ControlsDisable demo OTP codes and demo DOT records before production traffic.
    required